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Subject: "GS Motorworks, Big Chief, Geely"     Previous Topic | Next Topic
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informant
Member since Oct-19-05
1 posts		 Oct-19-05, 01:00 PM (EDT)
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"GS Motorworks, Big Chief, Geely"
 
   I have some important advice for anyone considering buying a scooter from GS Motorworks. ABSOLUTELY DO NOT WASTE YOUR MONEY OR TIME! They are faulty to the core!!!

I can hardly even begin to tell you the horror story that has unfolded since I purchased one of their scooters.

I will try to be as brief as I can. The story is too long and depressing for me to rehash in much detail. The only thing I can say is that the scooter hasn’t run since it was delivered. They don’t know how to fix it. They won’t pay for any mechanical work to get it running and they won’t give me a refund. They’ll give you new parts all day long, but the parts are worthless pieces of junk. Their website states all of their policies in the warranty, but one would think a brand new scooter would work, for say maybe 2 years before breaking down. Not in this case. There aren’t even 2 miles on the thing.

Just remember the old saying, “You always get what you pay for.” I didn’t and now I’m paying for it in the worst way. I’ve got no scooter to drive me to work. But I do have one driving me crazy every day!

-informant


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adminadmin
Member since May-28-02
1245 posts		 Oct-19-05, 03:50 PM (EDT)
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1. "RE: GS Motorworks, Big Chief, Geely"
In response to message #0
 
   bring it to me, I am certain I can fix it.


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informant
unregistered user
 Oct-20-05, 04:30 PM (EDT)
 
2. "RE: GS Motorworks, Big Chief, Geely"
In response to message #1
 
   The problem appears to be with the vaccum function of the petcock. There isn't enough of a vaccum created during starting attempts to get the gas into the line.

Where do I hook up the gauge to check for compression levels in the engine? I'm pretty certain the line on the carb doesn't have any holes, so I don't think that could be the problem. Any other thoughts?


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Kecia davis
unregistered user
 May-30-06, 11:48 AM (EDT)
 
34. "RE: GS Motorworks, Big Chief, Geely"
In response to message #1
 
   Mine does not work either, where are you located and I will see if you can fix mine as well


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Karen
unregistered user
 Jun-28-06, 09:36 PM (EDT)
 
36. "RE: GS Motorworks, Big Chief, Geely"
In response to message #1
 
   I too have a Geely and can't get anyone to fix it. Any ideas as to who can in So Cal?


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tortoise
Member since Aug-5-05
128 posts		 Oct-20-05, 04:33 PM (EDT)
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3. "RE: GS Motorworks, Big Chief, Geely"
In response to message #0
 
   For those interested in the specific issues: Moped Army thread link


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desi
unregistered user
 Oct-27-05, 05:58 PM (EDT)
 
4. "RE: GS Motorworks, Big Chief, Geely"
In response to message #0
 
   hey,
i'm sorry to hear your woes especially since i just bought one myself from gs motorworks, a retro lx, which i have not yet received. how crappy. hopefully it will be an easy fix and then problem free.
let me know what you find out. i'll do the same when mine arrives.
hopefully it will run.

once again, sorry man. that sucks.
desi


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Eddie A
unregistered user
 Oct-28-05, 06:07 PM (EDT)
 
5. "I have a new vaccum fuel tap......."
In response to message #0
 
   It will most likely fit many chinese models. It's brand new! Fuel taps are not uncommon to go bad. Even honda scooters have the same problem from time to time.

Eddie A


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just a thought
unregistered user
 Oct-29-05, 10:41 AM (EDT)
 
6. "RE: I have a new vaccum fuel tap......."
In response to message #5
 
   People who does not have mechanical knoclege should not get into this machines and GS knows that probable the buyer did something wrong putting it together.


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eddie wire
unregistered user
 Oct-29-05, 01:21 PM (EDT)
 
7. "RE: I have a new vaccum fuel tap......."
In response to message #6
 
   I just think you just suck and couldnt install it right!!!! And my moped from big chief owns.


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theunderstated
unregistered user
 Nov-03-05, 01:08 PM (EDT)
 
8. "RE: GS Motorworks, Big Chief, Geely"
In response to message #0
 
   That's great because I bought a scooter from G&S motorworks as well. A retro LX actually. I recieved it over 2 weeks ago and I've been having trouble with the battery. It was either the original battery that was bad or the charger that was bad. I ended up sending back the original battery and they sent me a tiny battery that is like putting a AAA battery in a D sized hole. They have been total idiots when I've called for help. I still to this day haven't fixed the battery problem. I actually went to a vespa store and bought my own charger to see if it will charge the new battery they sent. It's been charging for 16 hours. The light is still red on the charger. My patience is running thin. HOWEVER, I did manage to kick start the scooter with what i think is the small amount of juice that
was already in the battery when i got it. I drove the scooter around for about half an hour and it rode great. The only problem is that every thing that runs off the battery was very dim or didn't work at all. Hopefully I'll be able to solve this problem myself because the people at G&S can't put the bong down long enough to answer a simple question. I hate them.


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another unsatisfied purchaser
unregistered user
 Jul-13-06, 09:11 AM (EDT)
 
39. "RE: GS Motorworks, Big Chief, Geely"
In response to message #8
 
   I'm having a lot of problems with mine as well. The orginal battery went dead shortly after I purchased it. A new one cost $50 or so buck! The new battery will go dead if you do not continue to use the scooter. DO NOT use the kick start for too often. I did that and within a short period of time it wore the kick starter down. So that's not useable now. I have the compression problem when starting it as well. It now cuts off (chokes -out) at least twice before it will run. I would not recommend anyone to GS-Motor Works for one of these. I have other issues with it as well.

What a piece of Chinese crap!!! Should have bought the Italian Vespa. I want my money back.


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Same Here
unregistered user
 Nov-07-05, 06:54 PM (EDT)
 
9. "RE: GS Motorworks, Big Chief, Geely"
In response to message #0
 
   Big Chief,

We've had an identical experience with the moped we ordered from GS Motorworks. We, too, ordered a moped in good faith that it would work! It didn't!! We too got the same run-around that you got.

We've never heard of ordering a new product and being told the company will in no way accept it as a return when it doesn't work. Neither have we ever heard of being told they would ship us the parts they think ("think" is the operative word here!) we need to get the moped running but that we will have to pay to cover the expense of a mechanic to install parts they think we need! And if that doesn't work, they'll send us additional parts!! You've got to be kidding me!! This sounds fraudalent to us!

Let us know if you get similar responses! We are as ticked as you!


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MC
unregistered user
 Nov-08-05, 08:44 PM (EDT)
 
10. "RE: GS Motorworks, Big Chief, Geely"
In response to message #9
 
   We also bought a Retro LX about a month ago. It has yet to start. Lost track of the calls to GS. I agree that it is reasonable to expect something you JUST BOUGHT work. There should be some recourse for consumers. No wonder they won't take it back or give a refund. What does that tell you? We finally found a mechanic to work on it at $60 an hour. Don't know the outcome yet. To say we are angry is an understatement.


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GOT ONE FREE
unregistered user
 Nov-10-05, 01:41 AM (EDT)
 
11. "RECOURSE ON GS MOTORWORKS"
In response to message #10
 
   i got a retro 4stroke
ran for about 2 miles and when open wide open would bog down
no power
then bog and no start
ii immediately knew what to do
i disputed the charge WITH MY CREDIT CARD COMPANY
you see, the credit goes through paypal
paypal has the power
once i sent a couple of attestations to my credit card co
about condition of scooter
they forwarded the claim TO paypal
paypal is like efhutton, when they talk gs listens
you see, paypal has the power to shut their money down in an instant
paypal gives vendor 5 days to refute
BUT AS WE ALL KNOW, THEY CANT REFUTE THE UNREFUTABLE FACT THAT THE SCOOTER !@#
my money was back on my card shortly
AND they never asked for the scooter back
hope this helps someone


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theunderstated
unregistered user
 Nov-11-05, 12:02 PM (EDT)
 
12. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #11
 
   That's fantastic! I was considering taking them to small claims court. We bought our scooter over the phone with them with a debit card because we had door to door shipping. Do you think I could do the same thing you did? I don't think i used paypal over the phone but I do have a paypal account. let me know! Ps: i'm actually about to take my scooter into the shop now. It has 14 miles on it. Who knows if the guy is even going to be able to work on it and i've already put in an order for the part that i need. (voltage regulator) They said they are out of that part and it will be 2-4 weeks before they will get it in. I'm totally livid!


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MIKE SMITH
unregistered user
 Nov-13-05, 02:02 AM (EDT)
 
13. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #11
 
   DISPUTE THE CHARGE IMMEDIATELY
I BELIEVE THEY CLAIM THE DELAY IN PARTS HOPING TO ALLOW THE TIME LIMITATION OF 2 MONTHS OR SO TO TICK BY


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Luke
unregistered user
 Dec-05-05, 06:02 AM (EDT)
 
14. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #13
 
   Very interesting that so many people are having problems - I too have had a problem with them. I wish I had researched their name more!

When I received everything the instructions *didn't match the parts*. I haven't been able to start it since I received it, either. For me it was the battery. Apparently I was supposed to charge the battery before installed it - which the instructions never mentioned. They included some kind of power supply but I can't figure out what it's for - certainly not the battery.

I just took my battery to a helpful motorcycle shop and they are going to charge it overnight. If it doesn't work after this I am definitely going to refute the charge with my bank. I use Bank of America so hopefully that won't be a problem. I'll update with more later.


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michael
unregistered user
 Dec-05-05, 04:57 PM (EDT)
 
15. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #14
 
   >Very interesting that so many people are having problems - I
>too have had a problem with them. I wish I had researched
>their name more!
>
>When I received everything the instructions *didn't match
>the parts*. I haven't been able to start it since I received
>it, either. For me it was the battery. Apparently I was
>supposed to charge the battery before installed it - which
>the instructions never mentioned. They included some kind of
>power supply but I can't figure out what it's for -
>certainly not the battery.
>
>I just took my battery to a helpful motorcycle shop and they
>are going to charge it overnight. If it doesn't work after
>this I am definitely going to refute the charge with my
>bank. I use Bank of America so hopefully that won't be a
>problem. I'll update with more later.

Let me know what the problem is by seeking me out and maybe give me a call and I will try to help if I can, as with every rechargable battery you must give a complete charge first, sounds like you have a Retro LX which is the only one I know that comes with a battery charger that plugs in under the seat, the LX is a copy of a TNG and is a nice scooter, I have started 4 of them in the past 30 days, simply charge the battery which took all of 1/2 hour, remove air filter cover spray starter fliud in there so it goes towards carb and bam fires right up, of course since these are two strokes I would fill oil resivoir and add two oz of injector two stroke oil for auto mix systems in the gas tank so there is some lube right away Hope this helps and by all means do not depend on someone that does not care if your scooters runs


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MC
unregistered user
 Jan-15-06, 09:49 PM (EDT)
 
22. "RE: GS Motorworks, Big Chief, Geely"
In response to message #10
 
   Here's an update. We took the advice to contact our credit card company. They told us to contact GS one more time and document everything. They have credited our account the cost of the scooter. Not sure yet if it is permanent, but seems to be. I won't say we got one free because we still don't have a running scooter. At this point it still has NEVER started and is sitting at a cycle shop. GS has not been very cooperative about shipping the parts they asked for (don't know if that will solve the problem). Don't know what the status of that is at the moment. I don't think we will ever have a scooter that works, all we got free is a pile of junk and a mechanic bill yet to be determined. Maybe we'll tell them to keep it and good riddance, but I don't think they will want it either.

Sorry, this update is connected to the one that seems to show up below this one.


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Matt
unregistered user
 Dec-09-05, 03:03 PM (EDT)
 
16. "GS Motorworks"
In response to message #0
 
   GS Motorworks - I 2nd Informant's opinion. ABSOLUTELY DO NOT WASTE YOUR MONEY OR TIME with GSMOTORWORKS! They don't return phone calls, when you finally get someone they send you a box of "nuts & bolts" to repair the scooter - even though the local mechanic we took it to had no idea what the problem was. When you bother them enough, then they get sarcastic & rude !!!!! Unbelieveable !!! We received the scooter WITHOUT any ignition keys & the battery packaged upside down (battery acid leaked all over). When the mechanic finally got it started and put it in gear ..... NO POWER ..... goes as fast as a riding lawn mower in 1st gear. GS Motorworks will not refund your money nor pay for any labor. Basically, they send you a piece of junk, take your money, and don't want you to bother them again. My suggestion if you are unlucky enough to have ordered one: get to your bank right away & tell them to stop payment. When someone advertises a product, you expect to receive the product as advertised - this is not the case. DO YOURSELF A FAVOR - STAY AWAY AS FAR AS POSSIBLE FROM THEM.


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Michael
unregistered user
 Dec-10-05, 07:56 PM (EDT)
 
17. "RE: GS Motorworks"
In response to message #16
 
   >GS Motorworks - I 2nd Informant's opinion. ABSOLUTELY DO
>NOT WASTE YOUR MONEY OR TIME with GSMOTORWORKS! They don't
>return phone calls, when you finally get someone they send
>you a box of "nuts & bolts" to repair the scooter - even
>though the local mechanic we took it to had no idea what the
>problem was. When you bother them enough, then they get
>sarcastic & rude !!!!! Unbelieveable !!! We received the
>scooter WITHOUT any ignition keys & the battery packaged
>upside down (battery acid leaked all over). When the
>mechanic finally got it started and put it in gear ..... NO
>POWER ..... goes as fast as a riding lawn mower in 1st gear.
> GS Motorworks will not refund your money nor pay for any
>labor. Basically, they send you a piece of junk, take your
>money, and don't want you to bother them again. My
>suggestion if you are unlucky enough to have ordered one:
>get to your bank right away & tell them to stop payment.
>When someone advertises a product, you expect to receive the
>product as advertised - this is not the case. DO YOURSELF A
>FAVOR - STAY AWAY AS FAR AS POSSIBLE FROM THEM.

Email me and I wil help with your scooter and even do so over the phone, I have offered this help before and starting believe all this trouble with GS is made up if you do not want any help, to take to a mechanic and they have no ideal its the mechanic who is wrong, these are not hard to figure out, its funny you never mention what scooter you have if you really have and just want to bad mouth GS


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julie
unregistered user
 Dec-29-05, 08:23 PM (EDT)
 
18. "RE: GS Motorworks"
In response to message #17
 
   I too bought from GS and my scooter does not run, right out of the box. I would love any advice on how to fix mine, not that I should have to but I'm trying. It is a Big Chief turbo. It made it around the block twice and kept stalling. Then it wouldn't start at all. It's not getting fuel, it runs when I spray starter fluid in the carb. They sent a new petcock, the wrong one, but I figured the gas goes into it and comes out, that's it's function, and took off the out hose while starting and gas game out of the old one so I figure it's fine. So now I figure carburater. The website said to put oil in the gas for the first tank to lube things up. The owner's manual didn't say to do it, but I did. I think that extra oil gunked things up in the carb. So I soaked the carb and still the same thing. I ordered a new carb. What do you think scooter repair guy?


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theunderstated
unregistered user
 Jan-03-06, 12:44 PM (EDT)
 
19. "question for michael"
In response to message #17
 
   my scooter problem is the headlight and brake lights come on when i connect the battery to the scooter and it immediately drains all the power out of the battery because the headlight and brakelights aren't supposed to come on until after the key is in the ignition. I've talked to the mechanic at g&s who told me it's really hard to say what's wrong with it without looking at it but to try and replace the voltage regulator. Now the second problem is i've been trying to get this part since the beginning of november.They've been telling me that the part is on order from china and to check back in a couple of weeks. This is still going on today. Now that is bad business to me, but i have gotten my scooter to ride once with very little battery power and no headlight and it drives great but i need all the electrical to work properly to ever use this scooter to get anywhere because when I turned it off it won't start back up even with kick start. What do u think?


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Nikki
unregistered user
 Jan-03-06, 01:09 PM (EDT)
 
20. "RE: question for michael"
In response to message #19
 
   I am also the owner of a hunk of metal from GS that doesn't work. I was irritated initially because the manual didn't seem to match the setup. Then I took a good look at the picture on their website and at the scooter they sent and the engine set up is different. One example is where the exhaust connects to the engine, its in a completely different location on my scoot than it is in the picture. Second, the battery lasted all of two weeks. We called and they claimed that was normal. I've owned mopeds in the past and my batterys lasted at least a year. The electric start died out within the first couple of days. All phone calls from them have been completely unhelpful and they refused to replace the battery even though it was within the warranty period. Once I can get a new battery (having trouble finding someplace that has them in stock) I'm selling it and getting a Vino.


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theunderstated
unregistered user
 Jan-03-06, 10:07 PM (EDT)
 
21. "hey nikki"
In response to message #20
 
   just wanted to let u know that, after i figured out i was on my own with the piece of crap GS, i found a vino on craigslist for 800 bucks! It's the best scooter ever. I've had ZERO problems with it and would highly recomend them to anyone. Cheers and Good luck!!